United Kingdom
UK - £6 | 1- 3 days Fully tracked | Free shipping on orders over £150.
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Europe
All EU order sent delivery duty and taxes paid by Camomile london, no extra charges after checkout. We cannot deliver to PO box addresses (postal box) due to a signature being required upon delivery.
Standard track post €11 | Free standard track post shipping on orders over €250 |5-10 working days from date of despatch.
DHL Express tracked delivery - €19 | 2 - 4 working days from date of despatch
Orders destined for the European Union are dispatched on a DDP (delivery duty paid) basis, which means you won’t need to pay additional charges at the checkout or point of delivery as all relevant taxes and duty are included in the final price. Your order will be fulfilled by our international cross boarder partner Global-e.
Where do we ship in the EU? | Austria | Belgium | Bulgaria | Croatia | Republic of Cyprus | Czech Republic | Denmark | Estonia | Finland | France | Germany | Greece| Hungary | Ireland | Italy | Latvia |
Lithuania | Luxembourg | Malta | Netherlands | Poland | Portugal | Romania | Slovakia | Slovenia | Spain | Sweden
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Rest of the World:
If you select a shipping destination outside of the UK, then your order will be fulfilled by our international cross boarder partner Global-e . In all other markets the prices will not account for tax and duties on orders over your countries customs threshold; these will be communicated at checkout and you will have the option to either pay the additional charges when placing the order, or at point of delivery.
We can not deliver to PO box addresses (postal box) due to a signature being required upon delivery.
Canada - Standard track post C$15 | DHL Express tracked delivery C$22.
USA - Standard track post $15 | DHL Express tracked delivery $22. Free delivery on order over $300
South Korea - Standard track post 20,000 KRW - Free standard track post on orders over 360,000 KRW / DHL Express track delivery 33,000 KRW
Rest of the World - For the following markets the shipping price will be calculated at checkout. Where possible we will provide the choice of Standard track post or DHL Express service £25.
Where do we ship to Internationally? - Argentina | Australia | Brazil | Bosnia and Herzegovina | Chile | China, Costa Rica | Hong Kong | Iceland | Indonesia |
Israel | Japan | Kuwait | Lebanon | Macau | Malaysia | Maldives | Mexico |
Monaco | New Zealand | Norway | Philippines | Qatar | Russia | Saudi Arabia |
Singapore | South Africa | South Korea | Switzerland | Taiwan | Thailand | Turkey |
UAE | USA | Vietnam.
Who are Global-e?
Global-e are our cross boarder partners and facilitate the sale of camomile.london products to direct customers outside of the UK.
It is Global-e that receives the orders placed outside of the United Kingdom and processes the payments making them the exporter of record. The orders are then packed by our Camomile team and dispatches via Global-e approved carriers. All orders outside of the UK are subject to Global-e’s General Terms and Conditions of Sale.
Global-e will be responsible for the following activities: Displaying the prices in the Customer’s local currency; Selling products marketed by Camomile.london via websites: www.camomile.london
The Customer may also obtain additional information concerning the above-mentioned activities at the following address: service@Global-e.com.
How quickly will my order be shipped?
Our dedicated warehouse team aim to dispatch your orders within 2 working days. Orders are dispatched Monday to Friday, excluding Public Holidays.
We can not deliver to PO box addresses (postal box) due to a signature being required upon delivery. Please ensure the address provided is a residential or commercial property with persons present to sign for the delivery.
Estimated delivery times will be provided at checkout, please see our time guide:
UK | 2-3 working days
Europe | Standard tracked post 5-10 working days | Express DHL delivery 2 - 4 working days.
International | Standard tracked post 7 - 15 working days (please note during busy postal times transit time can be up to 20 working days) | Express DHL 3 - 5 working days.
How can i track my order?
If your shipping address is within the UK then you will be able to track your order via the DPD tracking number provide on the shipping confirmation email.
For international orders please follow the link to the Global E order tracking portal
Can i amend or cancel my order?
Unfortunately it is not always possible to amend an order once it has been placed. If you wish to cancel or amend your order please contact customerservices@camomile.uk.com with in one hour of placing the order. If the team have not dispatched the order we will endeavour to make the requested changes.
For International orders placed via our cross-boarder partners Globel-e we are unable to make amendments. The order will be canceled and we will ask that you place a new order.
If your order has already been dispatched then we will be unable to cancel or make any amendments and we request that you follow the return instructions on our Returns page
Returns & Exchanges
Please see our returns section for more information.